20 credits at level HE6
To introduce the concept of Built Asset Management Practices.
To be able to evaluate user needs and plan resources strategically.
To gain awareness and utilise methods that improve the quality and efficiency of accommodation within the context of the organisation.
To develop operational maintenance management systems for commercial and housing portfolios.
To transform operational information regarding built assets into tactical and strategic plans.
The role of the facilities manager, organising FM, planning and managing resources.
Evaluation of user needs, analysis and preparation of strategic issues.
Planning accommodation issues – space utilisation, property portfolio planning, maintenance and health and safety issues.Management theory, leadership, communication, change management, quality management.
Corporate leadership in real estate management
The property cycle and corporate real estate
User management in social housing
Refurbishment, obsolescence and renewal economics (25%)
Crisis recovery planning in real estate
Risk management in property development
Maintenance policies of social and commercial landlords
Lectures 70 hours
Coursework Preparation 45 hours
Self Study / guided reading 50 hours
Group work 35 hours
TOTAL 200 hours
when you have successfully completed this module you will:
to demonstrate that you have achieved the learning outcome you will:
|1.||Understand FM practice.
Be able to evaluate user needs and relate these to strategic facilities management.
Understand the processes involved in the management of assets.
Be able to develop strategic real estate issues and identify client’s key criteria
Understand how to link facilities management to anorganisation’s business planning
Understand the management of risks in the context of property management.
Know how to develop operational maintenance management systems for commercial and housing portfolio
Understand motivation, leadership, group behaviour and change management theories that affect an organisation.
Identificy services that support the core function of the organisation.
Distinguish between and analyse hard and soft FM services.
Develop coherent business plans, service level agreements and other corporate planning issues.
Produce a report on a detailed client document for the development of a project
Evaluate plans and presentation by tutorial groups on specific aspects of facilities management, e.g. development of in-house bids
Analyse and evaluate risks and present a case study on a project
Devise operational plan for estate works
Analyse management theory applicable to the role of a Facilities Manager.
|2.||Know how to develop a FM strategy to support the core service of the organization.
Be able to formulate a development plan in the context of a green field site and disused properties
Prepare a strategic framework document integrating aspects of resources functions within the FM context that support the core service.
Prepare a strategic developer’s budget
|3.||Know how to develop:
Property development strategies
Service delivery plans
Critical ly analyse issues and formulate coherent strategies
Evaluate space utilisation and prepare space utilisation plans
Evaluate and analyse issues and formulation of coherent strategies and plans
|4.||Have appropriate skills in written and oral communication, group/teamwork, numeracy, planning, IT and management.
Produce grammatically correct reports and deliver clear presentations
Display effective interpersonal skills
Prepare accurate budgets
Prepare realistic plans on time.
Use a variety of IT tools
Your achievement of the learning outcomes for this module will be tested as follows:
|Description||Detailed examination of issues critical to facilities management||Unseen 3 hour examination|
Before taking this module you must have successfully completed the following:
No restrictions apply.
Alexander, K. (2004), Facilities management : theory and practice ISBN 0419205802
Ascot, (), Construction papers ; e.g. 86, Evolution of facilities management in the health care sector. CIOB
Atkin, B. & Brooks, A. (2005), Total Facilities Management, 2nd Edition, Blackwell Science
Barrett, P. & Baldry D. (2003), Facilities Management, Towards Best Practice, 2nd Edition, Blackwell Science
Becker, F. (1990), The Total Workplace, Van Nostrand Reinhold
Hodges, N.W. (1997) The economic management of physical assets
Kyle, R.C. (1984), Property Management, Longman
Langston, C. & Lauge-Kristensen, R. (2002), Strategic Management of Built Assets, Butterworth-Heinemann
Park, A. (1998), Facilities Management – An Explanation, Macmillan
Spedding, A. (1994), CIOB Facilities Management Handbook, CIOB
Worthington, J. (1998), Reinventing the Workplace, Architectural Press
Wusterman, L., Taylor, C., Benham, A., Bottom, C. and Booty, F. (2003), Facilities Management Handbook, Butterworth-Heinemann
The facilities resource handbook, London : Kogan Page, 1997
Athena Account University of Bolton - major source of information. M Holden’s notes on the Institute server – Public Directory.
www.shu.ac.uk/fmgc go to working papers
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